• Leadership Development - Customer Service

    Job Division Guardian Glass
    REF. 2018-3126
    US-MI-Troy | US-MI-Carleton
    Supply Chain Management
    Position Type (Portal Searching)
    Regular Full-Time
  • Guardian Glass, a major business unit of Guardian Industries, is one of the world’s largest manufacturers of float, coated and fabricated glass products. At its 25 float plants around the globe, Guardian Glass produces high performance glass for use in exterior (both commercial and residential) and interior architectural applications, as well as transportation and technical products. Guardian glass can be found in homes, offices, cars and some of the world’s most iconic architectural landmarks. The Guardian Glass Science & Technology Center continuously works to create new glass products and solutions using the most advanced technology to help customers see what’s possible™. Visit for more information.


    Guardian Industries, a global company headquartered in Auburn Hills, Michigan, employs around 18,000 people and operates facilities throughout North America, Europe, South America, Africa, the Middle East and Asia. Guardian’s diverse group of companies are involved in the manufacture of high-performance float, coated and fabricated glass products; the manufacture of high-quality chrome-plated and painted plastic components for the automotive and commercial truck industries. Guardian’s vision is to create value for customers and society through constant innovation using fewer resources. Guardian is a wholly owned subsidiary of Koch Industries, Inc. Visit for more information.


    A Day In The Life Typically Includes

    We are presently recruiting for a Leadership Development role in our Customer Service capability that will develop the skill sets and knowledge needed to lead a team in our Troy, MI facility.

    This leadership development role is an opportunity to gain on the job experience around the core functions within our business. The position is primarily focused on the order to fulfillment (OTF) functions and will also provide an opportunity to learn more about the manufacturing process.


    The areas of focus:

    • Customer Account Management – Troy, MI
    • Supply Chain Planning Process – Auburn Hills, MI
    • Warehouse/Shipping – Carleton, MI
    • Logistics – Auburn Hills, MI
    • Glass Production – Carleton, MI

    The ideal candidate is self-driven, highly motivated, and looking for an opportunity to lead a team.   The leadership development position will provide an opportunity to learn the business, understand our processes and products, identify/lead opportunities for improvement, establish relationships, and position this role for long term growth as a leader within our customer service organization.

    The background and experience requirements for this position are as follows: ·

    • Minimum of 4-6 years sales, customer service, supply chain, business management experience
    • Supervisory experience is required.
    • Excellent verbal and written communication skills, with a demonstrated ability to communicate across multiple levels
    • Conflict management skills
    • 4-year Bachelor Degree is required
    • Outstanding organizational skills demonstrated by the handling of multiple challenges and tasks with a strong attention to detail ·
    • Excellent communication, problem solving and leadership skills
    • Financial acumen, ability to perform analysis, understand financial statements
    • Strong excel skills with the ability to create relevant reports and perform effective analysis of data.

    What You Will Need?

    If you have been looking for an environment where people are valued, entrepreneurial spirit is boundless and opportunities for success are based on merit, and if you want to add value to your company, then Guardian Industries may be the place for you.


    We offer competitive compensation and a wide variety of benefits including health/dental/life insurance, prescription coverage, STD and optional LTD, paid vacation and holidays, and a 401 (k) with a $1 for $1 match up to 7%. For more information visit us at   Guardian Industries is an Equal Opportunity Employer.  




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