• Customer Quality Engineer

    Job Division SRG Global
    REF. 2018-2960
    CN-32-Suzhou P.R
    Position Type (Portal Searching)
    Regular Full-Time
  • Guardian_OWMB_Globe_Color

    Who is Guardian Industries?


    When you are looking at a city’s skyline or the grilles on the latest cars and trucks, chances are you’re seeing our products. Through Guardian Glass, a Guardian Industries company, we make high- performance, energy efficient glass for homes and buildings. SRG Global™, a Guardian Industries company, makes automotive trim products that define a vehicle’s DNA and help improve fuel efficiency. 

    And perhaps most of all, we make the ideas, formulas and processes that make these products possible. Guardian Industries is 18,000 people working to make products that improve people’s lives! To Learn more visit our website at:


    SRG Global is seeking you to become our next Customer Quality Engineer!


    Perform a wide variety of Quality Engineer support functions for Plant Quality Manager. Act as liaison between customers and SRG, SRG and supplier; apply detailed program knowledge in collecting and/or creating reports using customer information. Issue requests for internal corrective actions and coordinate the closure.


    A Day In The Life Typically Includes

    • Complaint information clarification and verification
    • Containment actions coordination and management (e.g. sorting cost, timing, delivery …)
    • Problem solving coordination
    • Customer site visit and verify the effectiveness of actions
    • PPM confirmation and monitoring ( customer site and webpage)
    • Comply with EHS system’s requirements
    • Comply with IATF16949 requirements

    What You Will Need?

    • Bachelor degree, preferably in an engineering technology field
    • 4-6 years experience in automotive quality
    • Familiar with automotive tools, e.g. APQP, PPAP, FMEA, SPC, MSA, etc.
    • Good problem solving skills.
    • Good computer skills-Word, Excel, PowerPoint, etc.
    • Excellent oral and written communications skills especially for customer interaction.
    • Fluent oral and written English and Japanese

    What Do We Have To Offer?


    If you have been looking for an environment where people are valued, entrepreneurial spirit is boundless and opportunities for success are based on merit, and if you want to add value to your company, then Guardian Industries may be the place for you.





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