• QUALITY MANAGER - Carleton, MI.

    Job Division Guardian Glass
    REF. 2018-2165
    Position Type (Portal Searching)
    Regular Full-Time
  • Overview

    Guardian Glass, a major business unit of Guardian Industries, is one of the world’s largest manufacturers of float, coated and fabricated glass products. At its 25 float plants around the globe, Guardian Glass produces high performance glass for use in exterior (both commercial and residential) and interior architectural applications, as well as transportation and technical products. Guardian glass can be found in homes, offices, cars and some of the world’s most iconic architectural landmarks. The Guardian Glass Science & Technology Center continuously works to create new glass products and solutions using the most advanced technology to help customers see what’s possible™. for more information.


    Guardian Industries, a global company headquartered in Auburn Hills, Michigan, employs around 17,000 people and operates facilities throughout North America, Europe, South America, Africa, the Middle East and Asia. Guardian’s diverse group of companies are involved in the manufacture of high-performance float, coated and fabricated glass products; the manufacture of high-quality chrome-plated and painted plastic components for the automotive and commercial truck industries; and the distribution of specialty building products. Guardian’s vision is to create value for customers and society through constant innovation using fewer resources. Guardian is a wholly owned subsidiary of Koch Industries, Inc. Visit for more information. 




    Guardian is actively searching for a Quality Manager to support our operations at Carleton, MI.  The successful candidate will plan, coordinate and direct quality programs and activities designed to ensure quality control and quality reliability of manufactured Flat Glass products consistent with established standards and within the MBM Framework and Guiding Principles.  Responsibilities include, but are not limited to:

    • Identify and prioritize the quality goals according to the facility business plan in coordination with Regional OPEX and to Global Quality initiatives.
    • Assist with the implementation of the Quality KPIs and the Cost of Product Quality. Train the quality managers with the Global Quality KPIs and the Cost of Product Quality.
    • Provide direction for the development of the Supplier Quality process.
    • Be responsible for key account interactions and reduction of Customer Claims
    • Provide monthly quality performance report(KPIs-CoPQ-Other) to the NA Fabrication leadership team, and perform once per year the COP (Conformity of Product Audit).
    • Develop a Continuous Improvement and Training strategy for the facility.
    • Lead site quality leaders and engineers in the adoption of MBM Problem Solving activities.
    • Develop and share best/proven practices amongst peers in the Region.
    • Be Involved with the development of a new products or major customers.
    • Contribute to management teams within the plant organization.
    • Lead implementation of ISO 9001:2015 QMS.
    • Lead APQP/PPAP activities with key accounts.
    • Reinforce QMS disciplines through Layered Process Audits.

    The qualified candidate will possess the following:

    Technical Knowledge;

    • Develop understanding of glass manufacturing (float) and fabrication (coat, temper) fundamentals.
    • Bachelor’s degree in technical or related field preferred, or equivalent experience.

    Advance MBM Culture

    • Knowledge Sharing
    • Challenge Process
    • Role of Supervisor
    • Principled Entrepreneurship

    Customer Focus

    • Ensure proper quality procedures are in place to assist team members, managers, etc. to make sound quality decisions.
    • Have a customer service mindset that quickly resolves customer issues and promotes customer satisfaction.

    Financial Acumen

    • Ability to understand the financial implications of CoPQ and the overall effect on business/region.

    Problem Solving Methodology

    • Implement Robust Problem Solving methodologies for customer quality issues.

    Process and Product focus

    • Have the ability to develop a continuous improvement mindset at all plant levels
    • Be receptive to new ideas that will enhance plant operations.
    • Active Participant in Best Practice process. 

    What do we have to offer?

    Why work for Guardian?

    As part of our total compensation philosophy, Guardian offers a competitive base salary, bonuses and a wide variety of benefits including health/dental/life insurance, prescription coverage, STD & optional LTD, paid vacation and holidays, 401(k) with a $1 for $1 match up to 7% and future opportunities for advancement.

    • A culture that places top priority on integrity and compliance
    • Encouragement to challenge the status quo and share knowledge
    • Responsibilities and rewards based on contributions

    For more information about Guardian Industries, LLC, visit us at

    Guardian Industries, LLC is an Equal Opportunity Employer.


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