• Customer Service (Sales) Manager

    Job Division Guardian Glass
    REF. 2018-1934
    SA-Al-Jubail, Eastern Province
    Customer Service/Support
  • Overview

    Guardian Glass, a major business unit of Guardian Industries, is one of the world’s largest manufacturers of float, coated and fabricated glass products. At its 25 float plants around the globe, Guardian Glass produces high performance glass for use in exterior (both commercial and residential) and interior architectural applications, as well as transportation and technical products. Guardian glass can be found in homes, offices, cars and some of the world’s most iconic architectural landmarks. The Guardian Glass Science & Technology Center continuously works to create new glass products and solutions using the most advanced technology to help customers see what’s possible™. Visit for more information.







    1. Customer service management for KSA, Kuwait, Bahrain & Levant to create superior result by meeting customers expectation with our services.
    2. Implement Customer Service Processes, tools & systems to deliver superior results.
    3. Performance management of Customer service team to achieve set KPIs.
    4. Ensure that all sales policies, regulation and procedures are maintained by team to be 10,000% compliance.
    5. Advance the MBM culture and discuss & implement the MBM guiding principles in context of all day to day operations.
    6. Team support & development.
    7. Relationship management with customers, Outside sales & inspection agencies to serve customers in time.






    • Graduate preferably MBA in Sales & Marketing management.
    • Minimum 10-12 yrs. experience in Customer service or Sales preferably in manufacturing industry.

    What do we have to offer?

    Guardian companies are committed to offer a competitive compensation package and an opportunity for you to maximize your potential. We pride ourselves in promoting career opportunities in an open environment, which encourages individual development and gives you opportunities to expand your knowledge and work as part of a global team. We offer a unique professional experience in a culture based on integrity, compliance and value creation. If you are interested in finding out more about our culture, please visit us on our website:




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