Guardian

  • Technical Advisor

    Location ES-Tudela
    REF.
    2017-1546
    Category
    Customer Service/Support
  • Overview

    Guardian Glass, a major business unit of Guardian Industries, is one of the world’s largest manufacturers of float, coated and fabricated glass products. At its 25 float plants around the globe, Guardian Glass produces high performance glass for use in exterior (both commercial and residential) and interior architectural applications, as well as transportation and technical products. Guardian glass can be found in homes, offices, cars and some of the world’s most iconic architectural landmarks. The Guardian Glass Science & Technology Center continuously works to create new glass products and solutions using the most advanced technology to help customers see what’s possible™. Visit guardianglass.com for more information.

    Responsibilities

     

    • Properly manage technical enquiries relating to the use of glass in buildings from external customers including architects, structural and HVA engineers, curtain walling and window fabricators and installers, glass processors and installers as well as internal customers.
    • Develop relationships with customers at all levels and become a valuable asset to their day to day business.
    • Provide training courses and presentations on technical matters to external and internal customers
    • Provide full technical support to the inside and outside sales organisations and prepare technical support documentation.
    • Providing full product application support to our process engineering team to facilitate future product development and assist in any product investigations or assessments in the field.
    • Carry out product set ups at customer’s premises to ensure they are fully trained and capable of tempering and processing our advanced glass products.

     

      

    Qualifications:

    • 2-5 years of relevant experience. For example, technical experience in the glass and window or façades industries, as well as building / construction or building material background.
    • Knowledge about regulations and standards for building and façades
    • Ability to summarize and analyze architectural projects from the efficiency, structural, safety and economic point of view
    • The right attitude, an enquiring mind and the ability to learn quickly.
    • Analytical, problem-solving capabilities.
    • Experience working with customers.
    • Required languages: Spanish, Portuguese and English are a must
    • Ideal applicants should be of Degree calibre (technical, engineering, sciences, or architecture) or have equivalent specific work experience.

    What do we have to offer?

    Guardian companies are committed to offer a competitive compensation package and an opportunity for you to maximize your potential. We pride ourselves in promoting career opportunities in an open environment, which encourages individual development and gives you opportunities to expand your knowledge and work as part of a global team. We offer a unique professional experience in a culture based on integrity, compliance and value creation. If you are interested in finding out more about our culture, please visit us on our website:

    https://www.guardian.com/en/about_us/market_based_management.html

     

     

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